Legal

    Terms and Conditions

    Boardroom Digital Intelligence · United Arab Emirates · Last updated: July 2026

    These Terms and Conditions govern the purchase and provision of services from Boardroom Digital Intelligence. By placing an order through this website, or by instructing us to begin work, you agree to these terms.

    1. Business identification

    Boardroom Digital Intelligence - F.Z.E
    Boardroom Digital Intelligence
    United Arab Emirates
    Office C1-1F-SF7864, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates
    Licensed by Ajman Free Zone Authority, trade licence no. 50942.
    Tax registration number (TRN): 105438869700001
    Website: https://www.boardroom-ai.ae
    Email: boardroom.gen@gmail.com
    Phone / WhatsApp: +971 54 167 0771

    2. Scope of services

    We provide AI sales agents, CRM and workflow automation, follow-up and lead recovery systems, reporting dashboards, media automation and related consulting. Services are delivered remotely as professional services. The specific scope of any engagement is defined by the package purchased or by a written proposal or project agreement.

    3. Quotations and orders

    Fixed-price packages are published on this website with their scope and price. The custom AI Revenue System is quoted individually following an assessment of your processes and systems. An order is placed through the website checkout and becomes binding once we confirm it in writing. We may decline or request changes to an order where the requested scope is not feasible or falls outside our services.

    4. Pricing and VAT

    All prices are shown in UAE dirhams (AED) and are subject to applicable UAE VAT where required. Published package prices are fixed for the scope described on the corresponding service page. The custom system is priced after assessment and confirmed in the quotation. Third-party platform fees, licences, subscriptions and media budgets are not included unless expressly stated.

    5. Payment terms

    Orders are submitted through the website checkout. After we confirm the order, we issue a secure payment link or invoice for the applicable amount. Implementation begins after payment is received or in line with the agreed payment schedule for staged engagements. We do not collect card details on this website.

    6. Client responsibilities

    You agree to:

    • provide accurate business, billing and contact information;
    • supply the content, process information and qualification logic required for configuration;
    • nominate a contact person authorised to review and sign off deliverables;
    • respond to questions and approval requests within a reasonable time;
    • comply with applicable law and with the terms of the platforms used in your systems.

    7. Access and third-party systems

    Delivery normally requires access to your CRM, messaging channels, website or automation accounts. You remain the owner of those accounts and are responsible for the licences and subscriptions attached to them. Access is used solely for the agreed work and is revoked or handed back at the end of the engagement on request.

    8. Implementation timelines

    Indicative timelines are published per package — 7–14 business days for Starter, 14–21 business days for Growth, and a schedule defined after assessment for custom systems. Timelines start once payment (or the agreed schedule) and required access and materials are in place. Delays caused by the client or by third-party platform reviews shift the schedule accordingly. Full details are set out in our Service Delivery Policy.

    9. Acceptance of deliverables

    Each milestone is delivered with a written delivery notice or by providing access to the configured system. You may raise defects within the agreed review window; where no defects are raised within that window, the milestone is treated as accepted. Accepted milestones are considered complete for the purposes of invoicing and refunds.

    10. Intellectual property

    We retain ownership of our frameworks, methodologies, prompts, workflow templates, system architecture, automation logic, know-how and reusable components. You retain ownership of your data, content, accounts and business records, and receive the right to use the configured system delivered to you for your own business purposes.

    11. Third-party platforms

    Our systems integrate with third-party platforms such as CRMs, messaging providers, cloud services and analytics tools. We are not responsible for outages, API or policy changes, pricing changes, account restrictions or decisions made by those providers, or for any resulting interruption in functionality.

    12. Confidentiality

    Each party will keep the other party's non-public business information confidential and use it only for the purpose of the engagement. This obligation continues after the engagement ends and does not apply to information that is public, already lawfully known, or required to be disclosed by law.

    13. Limitation of liability

    Services are provided on a commercially reasonable basis. To the extent permitted by law, our total aggregate liability arising from an engagement is limited to the fees paid by you for that engagement. We are not liable for indirect, incidental, consequential or punitive damages, including loss of profit, revenue, goodwill, data or business opportunity.

    14. Prohibited use

    Our systems may not be used for unsolicited bulk messaging, unlawful or deceptive content, harassment, unauthorised access to data or systems, or any activity that breaches applicable law or the rules of a connected platform. We may suspend work where such use is identified.

    15. Suspension and termination

    Either party may terminate an engagement in writing where the other party materially breaches these terms and does not remedy the breach within a reasonable period. We may suspend delivery where payment is overdue or where required access or information is not provided. On termination, fees for work performed up to the termination date remain payable.

    16. Refunds and cancellation

    Orders may be cancelled before implementation begins, with prepayments refundable less non-recoverable third-party costs. After implementation begins, refunds are assessed against completed milestones and work performed. Full details are set out in our Refund and Cancellation Policy.

    17. AI performance

    The performance of AI systems depends on the quality of your data, the configuration agreed, the behaviour of connected third-party systems and your team's cooperation in operating the process. AI outputs may require human review. We do not guarantee any specific commercial outcome, revenue figure, conversion rate or absolute accuracy, and no statement on this website should be read as such a guarantee.

    18. Governing law

    These terms are governed by the laws of the United Arab Emirates and of the applicable Emirate. Any dispute arising from them is subject to the jurisdiction of the competent UAE courts.

    19. Contact

    Boardroom Digital Intelligence - F.Z.E
    Boardroom Digital Intelligence
    United Arab Emirates
    Office C1-1F-SF7864, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates
    Trade licence: 50942
    Tax registration number (TRN): 105438869700001
    Email: boardroom.gen@gmail.com
    Phone / WhatsApp: +971 54 167 0771
    Website: https://www.boardroom-ai.ae