Legal

    Service Delivery Policy

    Boardroom Digital Intelligence · United Arab Emirates · Last updated: July 2026

    1. Nature of the services

    Boardroom Digital Intelligence provides digital and professional services. There is no physical product, no shipment and no courier delivery. Everything we produce is delivered electronically or by provisioning access to configured systems.

    2. Method of delivery

    Delivery takes place through one or more of the following channels:

    • email correspondence and documentation;
    • cloud systems, dashboards and automation platforms;
    • your CRM and connected communication channels;
    • online meetings, walkthroughs and handover sessions;
    • provisioning of user access, credentials or configured workspaces.

    3. Standard timelines

    Indicative implementation timelines depend on the package selected:

    • AI Sales Agent — Starter: 7–14 business days;
    • AI Sales Agent — Growth: 14–21 business days;
    • AI Revenue System — Custom: defined after the project assessment and confirmed in the project agreement.

    4. When the timeline starts

    The implementation timeline begins once payment has been received (or the agreed payment schedule has started) and we have received the materials, information and system access required to begin work. Where these arrive on different dates, the later date applies.

    5. Client delays

    Timelines assume timely responses, approvals and access from your side. Where information, content, credentials or sign-off is delayed, the delivery schedule shifts by a corresponding period. We will flag any material impact as soon as it becomes apparent.

    6. Third-party platforms

    Some deliverables depend on approvals, verification or review by third-party platforms — for example messaging providers, CRM vendors or advertising and business account reviews. These processes are controlled by the relevant provider and may affect delivery dates. We plan around known review windows but cannot guarantee their duration.

    7. Confirmation of completion

    Delivery is confirmed by one or more of: a written delivery notice, provision of access to the delivered system, or acceptance of the relevant milestone under the agreed acceptance process. Where you do not raise defects within the agreed review window, the milestone is treated as accepted.

    8. Support after delivery

    Post-launch support is defined by the package purchased or by the project agreement — 14 days for the Starter package, 30 days for the Growth package, and as specified in the agreement for custom systems. Support covers adjustments and corrections to the delivered scope; new functionality is quoted separately.

    9. Contact

    Boardroom Digital Intelligence - F.Z.E
    Boardroom Digital Intelligence
    United Arab Emirates
    Office C1-1F-SF7864, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates
    Trade licence: 50942
    Tax registration number (TRN): 105438869700001
    Email: boardroom.gen@gmail.com
    Phone / WhatsApp: +971 54 167 0771
    Website: https://www.boardroom-ai.ae